Befriending Service
The St Catherine’s Befriending Service supports people with life-shortening illnesses and their loved ones in their own homes, and offers companionship while providing respite breaks for carers.
It is available to everyone, not only those with a connection to the hospice.
The service is managed by the St Catherine’s Support Team and is led by a team of fully-trained volunteers, who give their time for a role which they find enjoyable and rewarding. We work to match people according to their personalities, interests and experiences.
Befrienders visit for up to four hours each week, providing companionship and social interaction; the chance to take part in hobbies or outings; and giving carers the chance to take a break or see friends and family, or to enable them to carry out tasks such as shopping and attending appointments.
It’s important to note that befrienders do not carry out any personal care, moving or handling or domestic duties. The role is not intended to replace any nursing or domiciliary care services, but has a focus on supporting patient and loved ones’ emotional well-being.
What is a befriender?
St Catherine’s Befrienders are volunteers who come from all walks of life with a desire to make a difference to people at a very poignant time in their lives. They undergo a comprehensive training programme delivered by the hospice, and have received checks from the Disclosure and Barring Service (DBS).
The befriender visits their befriendee in their home at pre-arranged times. Visits can involve conversation, activities, outings or simply being there for those who are living alone or when their carer is out. All of our befrienders have access to support and supervision to ensure they feel confident and capable in their roles, and get the most out of this rewarding position.
Who is the Befriending Service for?
The Befriending Service is for people with life-shortening conditions who are mainly housebound and socially isolated. It does not matter whether they are already known to the hospice or not.
The service began as a service supporting carers, but was later extended to include those living alone with a palliative diagnosis. This was in a bid to tackle the isolation that some people can feel when they are living with a life-shortening illness.
If you or a loved one could benefit from our Befriending Service, please contact our Support Team by calling 01772 629171 or emailing supportteam@stcatherines.uat-web.co.uk
Could I be a volunteer befriender?
Our volunteer befrienders are:
• Approachable
• Reliable
• Good communicators
• Good listeners
• Accepting of others
• Experienced in supporting people with physical disabilities and/or life-limiting illnessesIf you think you could help us reach more people who need us in the community, we’d love to hear from you!
Please contact the Support Team on 01772 629171 or email supportteam@stcatherines.uat-web.co.uk to find out more.
