Give feedback

We strive to ensure that everyone’s experience of St Catherine’s is positive and beneficial, and we use your feedback to help us shape our services and provide reassurance to future patients and families.

In 2022/23 we were awarded the iWantGreatCare certificate of excellence in recognition of ‘consistently outstanding patient feedback’. You can visit the iWantGreatCare site and see our latest report from the Care Quality Commission below.

If you have any comments, compliments or complaints regarding the care and support you or your family member has received, we really welcome your feedback and views.

If you feel that your care is not satisfactory in any way, or you experience any difficulties during your contact with us, it is important to tell us so we can address the problem. If you have any suggestions about how we could improve, we would be very grateful to hear them. You can speak directly to our staff, or you can fill in a form.

We’d also love to hear from you if you have been happy with the care and support you or a family member or friend has received. Personal experiences add impact when highlighting the differences our services make, and your first-hand impressions could offer insight and reassurance to others who may benefit from our care.

Please use the form below to get in touch, or download a copy of our Comments, Compliments and Complaints leaflet.

You can see our Complaints Policy here.

We are also proud to be a member of the iWantGreatCare site where you can add your feedback and see it appear in real-time on their website. A selection of our most recent reviews are also shown below. Submit your review now.

Give us your feedback

Thank you.